Privacy Policy – Rayspace

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Privacy Policy

Last Updated: [11. 21, 2025]

Rayspace (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, use our products, or interact with the Fitshow App.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name, email address, and contact details

  • Account registration information

  • Information submitted through inquiries, feedback, or customer service requests

1.2 Information Collected Automatically

When you use our website, products, or the Fitshow App, we may collect:

  • Device information (model, OS version, device identifiers)

  • IP address, log data, access time, and usage records

  • Interaction data within the App, such as feature usage and smart device connection status

1.3 Information from Third Parties

If you choose to connect or sign in through a third-party platform, we may receive certain information that you authorize the platform to share.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and optimize our products and services

  • To enable device connectivity and record workout data

  • To offer customer support and after-sales service

  • To improve App performance and user experience

  • To send important notifications related to updates or support

  • To maintain security and prevent fraud

We will not use your personal information for purposes not listed in this policy without your consent.

3. How We Share Your Information

We do not sell your personal information.
We may share your data only under the following circumstances:

  • Service Providers & Partners: To support App functionality, logistics, customer service, analytics, or technical operations.

  • Legal Requirements: To comply with applicable law or government requests.

  • Security Protection: To detect and prevent fraud, protect user safety, or safeguard our rights.

All third parties are required to handle your information confidentially and securely.

4. Data Storage & Security

We implement industry-standard security measures, including encryption and access controls, to protect your personal information.

Your data is stored on secure servers, and only authorized personnel may access it.

If any data breach or security incident occurs, we will notify you according to legal requirements.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Update or correct inaccurate information

  • Request deletion of your data (when legally permitted)

  • Withdraw consent or request that we restrict processing

To submit a request, please contact us using the email below.

6. Children’s Privacy

Our services are not intended for children. If you believe we have collected information from a minor, please contact us so we can remove it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 Email: jdhjgyggyu@outlook.co