Shipping Policy – Rayspace

🚨 Exclusive Offer: 10% Off Your First Order!

🚚 Fast Free Shipping From Local Warehouse

Shipping Policy

Shipping Times and Costs

We are pleased to offer Free Worldwide Shipping on all orders.

Estimated Delivery Times

United States (Products In-Stock in the U.S.)

Orders typically arrive within 5–8 business days.

Other Countries

Standard international orders usually arrive within 8–20 business days, depending on local postal operations and customs procedures.

Shipping Methods

U.S. Orders

We ship using reliable carriers such as USPS and UPS, depending on your location and product availability.

International Orders (Outside the U.S.)

For international shipments, we select the most suitable method based on your country and order details.
Possible shipping methods include:

  • Standard mail

  • Registered mail

  • EMS Express

Delivery times may vary based on your local postal service and border policies.

Customs & Duties (Important Notice)

For orders shipped outside the United States, additional customs duties or taxes may apply depending on your country's regulations.

  • Customers are responsible for paying any customs duties or taxes upon arrival.

  • If you refuse to pay these charges and the goods are returned or destroyed, we will cover the product costs.

  • You will then receive a 50% refund of the product price.

We strongly recommend checking your local customs policies before placing an order.

Order Processing

All orders are processed and shipped within 1–2 business days, unless special circumstances apply (such as pre-orders or backorders).

If your order has not been shipped after 2 business days, please contact us with your order number and we will assist you promptly.

Customer Support Response Time

Our support team works remotely to provide responsive and helpful service.
While we aim to reply as quickly as possible, please allow up to 48 hours for a response — especially during weekends, holidays, or exceptional circumstances.

For urgent requests, please include “Urgent” in your email subject line so we can prioritize your message.

Thank you for your patience and understanding.

Order Tracking

You can track your order using the tracking link provided in your shipping confirmation email.

If you have any questions or need help locating your tracking information, feel free to contact us.

Need Assistance?

If you have any questions regarding your shipment or order status, please contact us:

📧 Email: service@rayspace-eshop.com

Thank you for choosing Rayspace — we truly appreciate your support!